Paste what landed in your inbox. Get back a reply that answers what was actually asked, in the register the thread is already in.
Hi, following up on my note from last Tuesday.
Can you confirm whether the revised scope covers the second site visit, and whether that changes the fee?
Also, is Thursday still good for the call?
Hi Marieke, apologies for the slow reply.
Yes, the revised scope includes the second site visit, and no, it does not change the fee. The visit was already inside the original allowance.
Thursday still works at 14:00. I will send the link tomorrow.
Three questions asked, three questions answered
Thanks for the file. Two things.
The figures on page four do not match what we discussed on the call, unless I have misread them.
And could you send the signed engagement letter across, our compliance team is asking.
The failure mode in a reply is not tone, it is dropping the first question. Two asks arrive, one gets answered, and the thread runs for another week.
The whole thing, including the part you were hoping to skip. That part is usually where the question is.
Two words is enough. Yes to the visit, no to the fee change. The draft carries the facts, you supply them.
It answers in the order asked, which is the thing a rushed human reply usually gets wrong.
Anything only you know has to be typed in. Left out, it comes back as a gap rather than a guess.
If the question lives in the spreadsheet, paste the relevant part in with it.
A draft can carry a decision. It cannot carry the call you should probably make instead.
One reply at a time is a fine way to clear a backlog. It is a poor way to run a Tuesday, which is the job Pidgy is for.
to get back to what you were doing after a single inbox interruption.
Mark et al., UC Irvineof the working day goes to coordination about work: chasing updates, hunting documents, confirming status.
Asana Anatomy of WorkYes. No account, no card, ten runs a day, and nothing you paste is stored.
You get a better reply if you do. Questions asked three messages up are the ones that go unanswered.
It should not. Anything you have not supplied comes back as a blank for you to fill, which is the behaviour to check on your first run.
Add the instruction with the paste. Warmer, shorter, firmer. It applies it to the reply rather than to the original.
Pidgy reads Outlook, Gmail or any IMAP mailbox, hands you the few that need you and drafts the rest in your voice.