How RSM Belgium Transformed Audit Collaboration with Alkmist
RSM Belgium, one of the country’s leading audit and consulting firms, modernized its audit operations with Alkmist’s audit collaboration software, a cloud-based platform that replaces Excel templates and email chaos with structured, transparent workflows.
By adopting Alkmist, RSM doubled audit speed, cut PBC completion time by 50%, and reduced client follow-up work by 30%. Clients now enjoy a clear, branded portal showing what’s due, what’s next, and what’s done, transforming the audit process into a seamless, efficient, and transparent experience.
Overview
RSM Belgium, one of the country’s leading audit and consulting firms, set out to modernize its audit workflow. Faced with growing complexity, expanding client demands, and time-intensive manual coordination, the firm needed a way to eliminate inefficiencies without disrupting its proven methodology.
Alkmist, an audit collaboration software built on behavioral science and intelligent automation, provided the flexibility and structure RSM needed to transform how auditors and clients collaborate.
The Challenge: Email Chaos and Excel Bottlenecks
Before adopting Alkmist, RSM Belgium’s audit teams managed client document requests through Excel templates and long email threads. Each engagement involved countless versions of spreadsheets, missing attachments, and confusion about who owed what, and when.
Clients struggled to track progress or understand next steps, while auditors spent hours chasing responses and managing files instead of focusing on the audit itself. Previous tools had been tested, but none could adapt to RSM’s established processes without forcing a complete operational overhaul.
RSM Belgium needed a cloud collaboration software solution that could mirror their existing workflows while bringing structure, automation, and transparency to the process.
The Solution: Centralized, Automated, and Fully Branded
Alkmist offered RSM Belgium the best of both worlds, the ability to retain their way of working while eliminating the friction that slowed audits down.
Key capabilities included:
Centralized document management: All client uploads, files, and communications in one secure, searchable hub, no more email attachments.
Real-time progress tracking: Visual dashboards showed both teams exactly what was due, what was next, and what was completed.
Automated reminders: Clients were automatically notified of upcoming due dates, cutting follow-up time by at least 30%.
White-labeled environment: Every client portal reflected RSM’s branding, reinforcing the firm’s quality and professionalism.
Flexible Task Flow Manager: Custom workflows modeled RSM’s unique audit approach — not the other way around.
Implementation was straightforward. The RSM and Alkmist teams collaborated closely to configure the platform for RSM’s audit templates and client engagement structure. Within weeks, the new system was live across key engagements.
The Results: Faster Audits, Happier Clients
The impact was immediate and measurable.
Audits completed 2x faster
50% faster PBC (Prepared by Client) completion
30% less time spent on client follow-ups
40% reduction in collaboration inefficiencies
Clients reported a dramatic improvement in transparency and responsiveness, while RSM’s teams gained back hours of productive time per engagement.
“Alkmist has completely changed the way we work with our clients. We finally have one central place for everything — clear progress, real-time visibility, and no more document chaos. It’s a smoother experience for our team and our clients alike.”
— Partner, RSM Belgium
The Broader Impact
Beyond efficiency gains, RSM Belgium has strengthened its client relationships and positioned itself as a digitally advanced audit firm. With every client engagement now operating in a branded, structured, and transparent environment, the firm is delivering both operational excellence and a superior client experience.
About Alkmist
Alkmist is an enterprise audit collaboration platform that transforms inefficient audit workflows through behavioral science and automation. Firms using Alkmist consistently deliver audits twice as fast, with up to 40% fewer collaboration inefficiencies, and achieve potential savings of €1.2M–€6M annually for firms with 100 auditors.
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